Every single one that phone calls the tech support quantity is wanting to talk to a real particular person as quickly as possible. No person would like to should bounce through a maze of thoughts in hopes of merely becoming place inside of a que to talk to a true particular person!
Also, our telephone line to the house came down inside of a windstorm the opposite evening, as did our neighbors. We don't make use of a landline any longer, but the cable is in the street and nevertheless connected on the home close. I prompt that they just take out it absolutely. They said as I didn't have an active landline, they might not mail a technician out to wash up the wire in the midst of the street.
Having said that, the best just happened. Right after speaking to Telus business, I was not happy with the plan offered and asked to generally be tranferred towards the LOYALTY dept. She altered the price of the data plan but improved the cost of the mobile phone to get a Web of -$1. WHAT A JOKE!!!
Have you ever tried using making use of the online Chat? Go browsing to My TELUS and also the the Chat icon might be within the reduced correct with the window. Solution the questions on which kind of aid you'll need then keep replying to the bot with "I need to talk to someone" right up until the bot presents up and passes the Chat to a person.
You can only modify it. I waited for an hour to the telephone to speak to a human. He was helpful, but needed to redirect me to another human being. I was then on maintain for one more hour. They presented me a much better deal, however it was not what was presented online. Individuals specials are For brand new customers. As being a loyal customer I would have to pay back $seventy eight in comparison with $sixty for the new customer, for your service I required.
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I needed to contact CS right now with Chat and the Section I want to talk to is simply offered by cellphone. The CS on Chat organized a phone back again at an agreed upon time slot. When that Office referred to as me afterwards I received everything sorted out.
I'm going to cancel all the services dwelling and cell with Telus and notify my friends and family to do so, that was the worst working experience I got with Telus
I'm searching for the phone number to call to speak into a consultant and wondering when they are available in the weekend. I need to make payment arrangements and tried to on chat, on the other hand they told me I should contact.
@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time they usually hanged up on me, expressing that I really need to connect with all through "normal Business office hrs". Is that this for true?
I've produced a number of phone calls, I have clicked on "Alternatively, it is possible to Get in touch with our TELUS Administration Telus technical support Team in this article". concluded the form, without any response, and finished A further form on MyTelus and in addition go no reaction.
The TELUS workforce acknowledges that our get the job done spans several Territories and Treaty places and we are grateful for the standard Expertise Keepers and Elders that are with us currently, whoever has long gone right before us plus the youth that inspire us.
Yeah, I’m binding by a two 12 months deal regrettably, I’m only four months in, but I did get somewhere. I suppose The manager Office environment identified as me nowadays so I have a mobile phone conversation with him in an hour or so. We’ll see how that goes.